Our Guide to Common Queries
1. What is this platform for?
2. Who can use this platform?
This platform is accessible only to selected learners and facilitators of the respective NSSCJ cohorts.
3. How do I access the live sessions?
All live session links are embedded within each module. Navigate to the module you’re studying, and click the streaming link provided.
4. What if I miss a session?
All sessions are recorded and uploaded to the platform within 24 hours. You can revisit them at any time by navigating to the Recordings section within each module. However, attending all sessions is mandatory, and missing a session may affect the issuance of your overall certificate.
5. Will I get a certificate?
Certificates will be issued only upon completion of the full training coursework, including required assignments, group work, and active participation in scheduled sessions.
6. Can I continue to access the platform after the training ends?
7. Where can I find my assignments and groupwork tasks?
Assignments and groupwork instructions are located within each module under the Activities section. Submission links and deadlines are indicated.
8. How do I contact the NSSCJ support team if I have a technical issue?
You can reach the support team via the Help Desk section on the platform or by emailing the technical contact shared in your onboarding guide.
9. Is the content available in multiple languages?
Yes. NSSCJ modules are delivered in English, French, and Portuguese, depending on your language stream. Materials and sessions are assigned accordingly.